Involving a family carer from the moment of admission to hospital until the moment of discharge has been proven to give better quality of care and improved outcomes.
Medical professionals involved in your healthcare in hospital should be in constant communication with your carer. They should provide them with information, give the opportunity to discuss your needs, and allow them to make decisions. They should work to apply the Mental Capacity Act, when assessing a person who does not have the mental capacity to make decisions about their health and care.
For extra information, evidence and best practice please scroll down to the bottom of the page.
Dementia Friendly Hospital Charter
Lasting Power of Attorney
Telephone: Office of Public Guardian Telephone: 0300 456 0300
Mental Capacity Act
Telephone: Call: 03000 683 000 between the hours of 08:30 – 17:30 Monday to Friday
- "Statement 1. Adults with social care needs who are admitted to hospital have existing care plans shared with the admitting team.
- Statement 5. Adults with social care needs have family or carers involved in discharge planning if they are providing support after discharge... Carers an provide information about the person's needs and circumstances beyond medical conditions or physical needs."
"Research paper, Informal carer's perspectives on the delivery of acute hospital care for patients with dementia: "Good communication, involvement and relationship building between staff and carers is key to supporting a good experience for carers and ensuring that the patient’s individual needs are considered when deciding care plans and providing care."
National Audit of Dementia Care in General Hospitals 2018–2019: Trust Chief Executive Officers should ensure that, throughout the hospital, there is clear ongoing communication with families and carers of people with dementia, including:
- Information and written resources on admission
- A private space for discussions
- Recording discussions in patient notes
- Provision for out of hours visiting. As part of this, hospitals should ask carers about their views on the written and verbal information provided to them